Official Community

Questions About Our Ticket Sales 19

• How do I buy tickets from JamesTaylor.com? Do I need an account or password?
• I'm on the Schedule page, but there is no information!
• Are tickets sold-out?
• Can I choose where my seats are? Where or when will I find that information?
• I need more than 4 tickets. How do I do that?

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General JamesTaylor.com Store Questions 7

• Do I need an JamesTaylor.com membership account to order items through the Store?
• How do I know that ordering through JamesTaylor.com is safe?
• How accurate are the product descriptions on JamesTaylor.com?
• Why do I see different prices for an item in the Store?
• How do I know if an item is available?

View all 7

Placing Your Order 8

• What payment methods can I use to order from the JamesTaylor.com Store?
• What currencies can I shop in at the JamesTaylor.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

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Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it?

FAQ 8

• Can I meet Carlos Santana?
• Is Carlos Santana coming to my town?
• Can I mail something to Carlos Santana?
• I have written a song for Carlos Santana, how do I send it to him?
• Can I send Carlos Santana a gift or letter in the mail?

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General Santana Fan Club Store Questions 6

• Do I need an Santana Fan Club membership account to order items through the Store?
• How do I know that ordering through the Santana Fan Club is safe?
• How accurate are the product descriptions in the Santana Fan Club store?
• Why do I see different prices for an item in the Store?
• How do I know if an item is available?

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Membership 7

• What is the difference between a Supernatural subscription and a Membership?
• Why should I sign up for a Santana Fan Club membership?
• How much is a membership?
• How long does my Santana Fan Club membership last?
• How can I change the email address in my account?

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Subscription Help 4

• I am having trouble accessing the subscriber area. What do I do?
• How long does my Supernatural subscription last?
• How do I renew my subscription?
• Can I get a refund on my subscription?

Placing Your Order 9

• What payment methods can I use to order from the SantanaFanClub.com Store?
• What currencies can I shop in at the SantanaFanClub.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 9

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it?

Returns Policy 1

• What is the Santana Fan Club store's returns policy?

Ticket Purchasing Help 15

• How do I buy tickets?
• I ordered tickets from the Santana Fan Club. How will I get my tickets?
• What is “Pick Up”?
• Will I receive instructions on how to pick up my tickets?
• When I purchased my tickets, the delivery method was listed as “Mail” but I’m now told that the tickets are only available for pick up at the venue. Why?

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Site Feedback and Comments 2

• How do I get technical support for the site?
• Where should I send my feedback or comments about the site?

FAQs 8

• Can I meet Ted Nugent?
• Is Ted Nugent coming to my town?
• Can I mail something to Ted Nugent?
• I have written a song for Ted Nugent, how do I send it to him?
• Can I send Ted Nugent a gift, song or other item in the mail?

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General Store Help 8

• How do I know that ordering through TedNugent.com is safe?
• How accurate are the product descriptions on TedNugent.com?
• Why do I see different prices for an item in the Store?
• How do I know an item is available?
• Do I need a TedNugent.com membership to use the Store?

View all 8

Placing Your Order 10

• What payment methods can I use to order from the TedNugent.com Store?
• What currencies can I shop in at the TedNugent.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 10

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it? What do I do?

Questions About Digital Downloads 7

• What is a Digital Download?
• Will my digital download work in iTunes and/or on my iPod?
• What and how many devices can I use my digital download on?
• What is the difference between the downloadable formats? What is FLAC?
• I downloaded my file but now can’t find it on my computer. What should I do?

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Questions about DangerZone Packages 1

• What happens when I purchase a DangerZone VIP Package and the show is cancelled or postponed?

General Store Questions 6

• How do I know that ordering through SarahMcLachlan.com is safe?
• How accurate are the product descriptions on SarahMcLachlan.com?
• Why do I see different prices for an item in the Store?
• How do I know an item is available?
• What browser does the SarahMcLachlan.com Store work best in?

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Questions About Placing Your Order 10

• What payment methods can I use to order from the SarahMcLachlan.com Store?
• What currencies can I shop in at the SarahMcLachlan.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 10

Questions About Our Ticket Sales 16

• How do I buy tickets from SarahMcLachlan.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?

View all 16

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it? What do I do?

Returns Policy 1

• What is the SarahMcLachlan.com Store return/refund policy?

FAQs 7

• Can I meet Sarah McLachlan?
• Is Sarah McLachlan coming to my town?
• I have written a song for Sarah McLachlan, how do I send it to her?
• Can I send Sarah McLachlan a gift, song or other item in the mail?
• Will Sarah McLachlan play my private function?

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Privacy Policy 1

• Privacy Policy

Questions about Ticketing 16

• How do I buy tickets from LyleLovett.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?

View all 16

FAQ 6

• Is Walk Off The Earth coming to my town?
• Can Walk Off The Earth play my private function?
• Can Walk Off The Earth dedicate a song or deliver a personal message at a concert?
• Can I meet Walk Off The Earth?
• Can I send Walk Off The Earth a gift, song or other item in the mail?

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Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

FAQ 6

• Is Jesse Cook coming to my town?
• Can Jesse Cook play my private function?
• Can Jesse Cook dedicate a song or deliver a personal message at a concert?
• Can I meet Jesse Cook?
• Can I send Jesse Cook a gift, song or other item in the mail?

View all 6

FAQ 6

• Is Blondie coming to my town?
• Can Blondie play my private function?
• Can Blondie dedicate a song or deliver a personal message at a concert?
• Can I meet Blondie?
• Can I send Blondie a gift, song or other item in the mail?

View all 6

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15