Official Community

Questions About Our Ticket Sales 19

• How do I buy tickets from JamesTaylor.com? Do I need an account or password?
• I'm on the Schedule page, but there is no information!
• Are tickets sold-out?
• Can I choose where my seats are? Where or when will I find that information?
• I need more than 4 tickets. How do I do that?

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General JamesTaylor.com Store Questions 7

• Do I need an JamesTaylor.com membership account to order items through the Store?
• How do I know that ordering through JamesTaylor.com is safe?
• How accurate are the product descriptions on JamesTaylor.com?
• Why do I see different prices for an item in the Store?
• How do I know if an item is available?

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Placing Your Order 8

• What payment methods can I use to order from the JamesTaylor.com Store?
• What currencies can I shop in at the JamesTaylor.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

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Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it?