Official Community

To participate in the Santana Fan Club ticket presales you will need to be a Santana Fan Club member - go here to create an account now if you haven't a...

Tickets will either be mailed or will be available for pick up at the venue. We will specify mailing or pick up instructions on the ticket page and in you...

We refer to your tickets being available for pick up at the venue as “Pick Up” in the SantanaFanClub.com Store. Tickets are to be picked up at the venue...

Yes, instructions will be emailed within six-eight weeks of your ticket purchase to the email address you used when purchasing your tickets.

There are several reasons why we might change from mailing the tickets to you to having you pick them up at the venue. The most common reason is that th...

Santana Fan Club covers all costs associated with delivering your tickets to you.

First, review your receipt to confirm that your tickets were intended to be mailed to you. If your tickets were supposed to be mailed and you have not recei...

Ticket purchased from the Santana Fan Club are assigned on a first-come, first-served basis. This means the best seats in the house are generally assigned t...

The exact location of the seats will be emailed to you within 2-3 weeks of your ticket purchase. We secure blocks of the best possible tickets to sell to th...

Unfortunately we are unable to accommodate ticket returns and transfers. If you are buying pick-up tickets as a gift for someone else, please include th...