If you wish to make changes to an order before it has shipped, please open a new support ticket for assistance right away. Since we process orders soon after they are placed in order to ship them to you as fast as possible, there is a very short window in which the orders can be modified.
Please note that requested order changes will be made at the discretion JamesTaylor.com. During certain periods we may not be able to make any changes in time due to the volume and nature of orders. Please ensure accuracy and completeness of your order before submitting the order in the check out process.