Placing Your Order

What payment methods can I use to order from the Store? accepts Visa, MasterCard and American Express.
Thu, 22 May, 2014 at 5:39 PM
What currencies can I shop in at the Store?
You may choose to browse all Store items in Canadian dollars (CAD), Euros (EUR), Pounds Sterling (GBP) or US dollars (USD). To select your desired curre...
Thu, 22 May, 2014 at 5:40 PM
How much will it cost to ship my order?
The cost of shipping your order is calculated at the time of checkout. The shipping cost is dependent on destination and quantity of the items you order...
Thu, 22 May, 2014 at 5:40 PM
Are there any taxes applied to my order?
The following taxes may apply to your order: For orders being shipped to the Canadian provinces of British Columbia, New Brunswick, Newfoundland and La...
Thu, 22 May, 2014 at 5:41 PM
Will customs charges be applied to my order?
While does not charge any custom duties on international shipments, your order may be subject to import duties and taxes. These taxes...
Thu, 22 May, 2014 at 5:41 PM
How do I know if my order has gone through?
After you have submitted your order in the Store, a confirmation email will be sent to the email address you entered into your SantanaFan...
Wed, 24 Sep, 2014 at 12:21 PM
Why is there a limit on certain items in my order?
Occasionally, may place limits on an order. These restrictions may extend to orders placed from the same Store Account, the same cred...
Thu, 22 May, 2014 at 5:42 PM
My order appears to have been cancelled. Why?
Occasionally, may, at our own discretion, cancel an order. This cancellation may extend to orders placed from the same Store account,...
Wed, 2 Jul, 2014 at 11:30 AM
How long will it take for my order to be delivered?
The amount of time it takes for your order to arrive depends on your location and the delivery method you chose when ordering. If you have specific question...
Wed, 24 Sep, 2014 at 12:22 PM