Official Community

General Store Questions 6

• How do I know that ordering through SarahMcLachlan.com is safe?
• How accurate are the product descriptions on SarahMcLachlan.com?
• Why do I see different prices for an item in the Store?
• How do I know an item is available?
• What browser does the SarahMcLachlan.com Store work best in?

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Questions About Placing Your Order 10

• What payment methods can I use to order from the SarahMcLachlan.com Store?
• What currencies can I shop in at the SarahMcLachlan.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

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Questions About Our Ticket Sales 16

• How do I buy tickets from SarahMcLachlan.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?

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Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it? What do I do?

Returns Policy 1

• What is the SarahMcLachlan.com Store return/refund policy?

FAQs 7

• Can I meet Sarah McLachlan?
• Is Sarah McLachlan coming to my town?
• I have written a song for Sarah McLachlan, how do I send it to her?
• Can I send Sarah McLachlan a gift, song or other item in the mail?
• Will Sarah McLachlan play my private function?

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Privacy Policy 1

• Privacy Policy