Troubleshooting

I have already placed my order, but I want to make changes. Is that possible?
If you wish to make changes to an order before it has shipped, please open a new support ticket for assistance right away. Since we process orders soon afte...
Tue, 23 Sep, 2014 at 3:12 PM
Why do I see multiple charges on my credit card?
When you make any purchase online, a pre-authorization check is done with your credit card company to ensure that your card is valid and has sufficient fund...
Tue, 23 Sep, 2014 at 3:12 PM
I didn’t receive my order. What happened to it?
Incorrect Address  If the address that is provided during the order process is incorrect or outdated, the shipment is typically returned to us by the car...
Tue, 23 Sep, 2014 at 3:13 PM