Official Community

FAQs 7

• Is Blue Rodeo coming to my town?
• Can I request an autograph through BlueRodeo.com?
• 1000 Arms Promotion
• I have written a song for Blue Rodeo. How do I send it to them?
• Can Blue Rodeo dedicate a song or deliver a personal message at a concert?

View all 7

Store Help 13

• Do I need a BlueRodeo.com membership to use the Store?
• How do I know that ordering through BlueRodeo.com is safe?
• How accurate are the product descriptions on BlueRodeo.com?
• Why do I see different prices for an item in the Store?
• Can I use the BlueRodeo.com Store on my mobile device?

View all 13

Returns & More 5

• What is the BlueRodeo.com Store return/refund policy?
• Can I return tickets I have purchased through BlueRodeo.com?
• I am no longer able to attend the show I’ve purchased tickets for. Can I transfer my tickets to someone else?
• Can I exchange tickets I have purchased through BlueRodeo.com for a different show?
• Privacy Policy

Tickets Help 17

• How do I buy tickets from BlueRodeo.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?

View all 17

Questions About Our Ticket Sales 19

• How do I buy tickets from JamesTaylor.com? Do I need an account or password?
• I'm on the Schedule page, but there is no information!
• Are tickets sold-out?
• Can I choose where my seats are? Where or when will I find that information?
• I need more than 4 tickets. How do I do that?

View all 19

General JamesTaylor.com Store Questions 7

• Do I need an JamesTaylor.com membership account to order items through the Store?
• How do I know that ordering through JamesTaylor.com is safe?
• How accurate are the product descriptions on JamesTaylor.com?
• Why do I see different prices for an item in the Store?
• How do I know if an item is available?

View all 7

Placing Your Order 8

• What payment methods can I use to order from the JamesTaylor.com Store?
• What currencies can I shop in at the JamesTaylor.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 8

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it?

Frequently Asked Mark Questions 7

• Can I meet Mark?
• Is Mark coming to my town?
• Can I send Mark a gift or letter in the mail?
• I have written a song for Mark. How do I send it to him?
• Can Mark play my private function?

View all 7

Fair Admission - Frequently Asked Questions 18

• What is MarkKnopfler.com Fair Admission?
• Is there a cost to use the service?
• How long is the pre-registration window?
• What happens if I am sent a pre-loaded shopping basket email but do not complete checkout before the end of pre-registration?
• I’ve created an account, signed in but can’t make any selections. Help!

View all 18

Site Questions 3

• Why is JavaScript required for this site?
• How do I get technical support for the site?
• Where should I send my feedback or comments about the site?

General MarkKnopfler.com Store Questions 7

• Do I need a MarkKnopfler.com membership to use the Store?
• How do I know that ordering through MarkKnopfler.com is safe?
• How accurate are the product descriptions on MarkKnopfler.com?
• How do I know if an item is available?
• Why do I see different prices for an item in the Store?

View all 7

Questions About Placing Your Order 11

• What browser does the MarkKnopfler.com Store work best in?
• Can I use the MarkKnopfler.com Store on my mobile device?
• What payment methods can I use to order from the MarkKnopfler.com Store?
• What currencies can I shop in at the MarkKnopfler.com Store?
• What countries does the MarkKnopfler.com Store/Shop ship to?

View all 11

Questions About Our Ticket Sales 20

• How do I buy tickets from MarkKnopfler.com? Do I need an account or password?
• What is the benefit of creating a MarkKnopfler.com Account?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?

View all 20

Troubleshooting 3

• Is it possible to make changes to my order after I’ve placed it?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it?

Returns Policy 1

• What is the MarkKnopfler.com returns policy?

Questions About Our Digital Downloads 11

• What is a digital download?
• Will my digital download work in iTunes and/or on my iPod?
• What and how many devices can I use my digital download on?
• What is the difference between the downloadable formats? What is FLAC?
• I downloaded my file but now can’t find it on my computer. What should I do?

View all 11

FAQ 8

• Can I meet Carlos Santana?
• Is Carlos Santana coming to my town?
• Can I mail something to Carlos Santana?
• I have written a song for Carlos Santana, how do I send it to him?
• Can I send Carlos Santana a gift or letter in the mail?

View all 8

General Santana Fan Club Store Questions 6

• Do I need an Santana Fan Club membership account to order items through the Store?
• How do I know that ordering through the Santana Fan Club is safe?
• How accurate are the product descriptions in the Santana Fan Club store?
• Why do I see different prices for an item in the Store?
• How do I know if an item is available?

View all 6

Membership 7

• What is the difference between a Supernatural subscription and a Membership?
• Why should I sign up for a Santana Fan Club membership?
• How much is a membership?
• How long does my Santana Fan Club membership last?
• How can I change the email address in my account?

View all 7

Subscription Help 4

• I am having trouble accessing the subscriber area. What do I do?
• How long does my Supernatural subscription last?
• How do I renew my subscription?
• Can I get a refund on my subscription?

Placing Your Order 9

• What payment methods can I use to order from the SantanaFanClub.com Store?
• What currencies can I shop in at the SantanaFanClub.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 9

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it?

Returns Policy 1

• What is the Santana Fan Club store's returns policy?

Ticket Purchasing Help 15

• How do I buy tickets?
• I ordered tickets from the Santana Fan Club. How will I get my tickets?
• What is “Pick Up”?
• Will I receive instructions on how to pick up my tickets?
• When I purchased my tickets, the delivery method was listed as “Mail” but I’m now told that the tickets are only available for pick up at the venue. Why?

View all 15

Site Feedback and Comments 2

• How do I get technical support for the site?
• Where should I send my feedback or comments about the site?

FAQs 8

• Can I meet Ted Nugent?
• Is Ted Nugent coming to my town?
• Can I mail something to Ted Nugent?
• I have written a song for Ted Nugent, how do I send it to him?
• Can I send Ted Nugent a gift, song or other item in the mail?

View all 8

General Store Help 8

• How do I know that ordering through TedNugent.com is safe?
• How accurate are the product descriptions on TedNugent.com?
• Why do I see different prices for an item in the Store?
• How do I know an item is available?
• Do I need a TedNugent.com membership to use the Store?

View all 8

Placing Your Order 10

• What payment methods can I use to order from the TedNugent.com Store?
• What currencies can I shop in at the TedNugent.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 10

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it? What do I do?

Questions About Digital Downloads 7

• What is a Digital Download?
• Will my digital download work in iTunes and/or on my iPod?
• What and how many devices can I use my digital download on?
• What is the difference between the downloadable formats? What is FLAC?
• I downloaded my file but now can’t find it on my computer. What should I do?

View all 7

Questions about DangerZone Packages 1

• What happens when I purchase a DangerZone VIP Package and the show is cancelled or postponed?

General Store Questions 11

• What does the fox say?
• Do I need an Ylvis membership to use the Store?
• How do I know that ordering through store.Ylvis.com is safe?
• How accurate are the product descriptions on store.Ylvis.com?
• How do I know if an item is available?

View all 11

Questions About Placing Your Order 0

Site Questions 0

Troubleshooting 0

Returns 0

General VintageTrouble.com Questions 6

• Where should I send my feedback or comments about the site?
• What is the benefit of creating a VintageTrouble.com account?
• Can I use the VintageTrouble.com Store from my mobile device?
• Where should I send US booking requests?
• Where should I send International (non-US) booking requests?

View all 6

Questions About Placing Your Order 17

• Do I need a VintageTrouble.com membership to use the Store?
• How do I know that ordering through VintageTrouble.com is safe?
• How accurate are the product descriptions on VintageTrouble.com?
• How do I know if an item is available?
• Why do I see different prices for an item in the Store?

View all 17

Troubleshooting 4

• How do I get technical support for the site?
• Why is JavaScript required for this site?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order; what happened to it?

Returns Policy 1

• What is the Vintage Trouble.com returns policy?

Frequently Asked Questions 5

• Can I meet Vintage Trouble?
• Is Vintage Trouble coming to my town?
• Can Vintage Trouble dedicate a song or deliver a personal message at a concert?
• I have written a song for Vintage Trouble; how do I send it to them?
• Can I request an autograph through VintageTrouble.com?

Questions About Ticket Sales 18

• How do I buy tickets from VintageTrouble.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart; why?
• Can I select my seats?
• How and when will I find out where my seats are?

View all 18

General Store Questions 6

• How do I know that ordering through SarahMcLachlan.com is safe?
• How accurate are the product descriptions on SarahMcLachlan.com?
• Why do I see different prices for an item in the Store?
• How do I know an item is available?
• What browser does the SarahMcLachlan.com Store work best in?

View all 6

Questions About Placing Your Order 10

• What payment methods can I use to order from the SarahMcLachlan.com Store?
• What currencies can I shop in at the SarahMcLachlan.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 10

Questions About Our Ticket Sales 16

• How do I buy tickets from SarahMcLachlan.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?

View all 16

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it? What do I do?

Returns Policy 1

• What is the SarahMcLachlan.com Store return/refund policy?

FAQs 7

• Can I meet Sarah McLachlan?
• Is Sarah McLachlan coming to my town?
• I have written a song for Sarah McLachlan, how do I send it to her?
• Can I send Sarah McLachlan a gift, song or other item in the mail?
• Will Sarah McLachlan play my private function?

View all 7

Privacy Policy 1

• Privacy Policy

Questions about Ticketing 16

• How do I buy tickets from LyleLovett.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?

View all 16

FAQ 6

• Is Gabrielle Aplin coming to my town?
• Can Gabrielle Aplin play my private function?
• Can Gabrielle Aplin dedicate a song or deliver a personal message at a concert?
• Can I meet Gabrielle Aplin?
• Can I send Gabrielle Aplin a gift, song or other item in the mail?

View all 6

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

FAQ 6

• Is Walk Off The Earth coming to my town?
• Can Walk Off The Earth play my private function?
• Can Walk Off The Earth dedicate a song or deliver a personal message at a concert?
• Can I meet Walk Off The Earth?
• Can I send Walk Off The Earth a gift, song or other item in the mail?

View all 6

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

FAQ 6

• Is Jesse Cook coming to my town?
• Can Jesse Cook play my private function?
• Can Jesse Cook dedicate a song or deliver a personal message at a concert?
• Can I meet Jesse Cook?
• Can I send Jesse Cook a gift, song or other item in the mail?

View all 6

FAQ 6

• Is Blondie coming to my town?
• Can Blondie play my private function?
• Can Blondie dedicate a song or deliver a personal message at a concert?
• Can I meet Blondie?
• Can I send Blondie a gift, song or other item in the mail?

View all 6

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

Questions about Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

FAQ 6

• Is Jackson Browne coming to my town?
• Can Jackson Browne play my private function?
• Can Jackson Browne dedicate a song or deliver a personal message at a concert?
• Can I meet Jackson Browne?
• Can I send Jackson Browne a gift, song or other item in the mail?

View all 6

Questions about Ticketing 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

General Store Help 6

• How do I know that ordering through the JacksonBrowne.com Music & Digital Store is safe?
• How accurate are the product descriptions in the JacksonBrowne.com Music & Digital Store??
• Why do I see different prices for an item in the Music & Digital Store?
• How do I know an item is available?
• What browser does the JacksonBrowne.com Music & Digital Store work best in?

View all 6

Placing Your Order 9

• What payment methods can I use?
• What currencies can I shop in at the JacksonBrowne.com presale ticketing and Music & Digital stores?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 9

Troubleshooting 3

• I have already placed my order, but I want to make changes. Is that possible?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order. What happened to it? What do I do?

Returns Policy 1

• What is the JacksonBrowne.com Store return/refund policy?

Privacy Policy 1

• Privacy Policy

General Store Questions 6

• How do I know that ordering through officialcommunity.com is safe?
• How accurate are the product descriptions on officialcommunity.com?
• Why do I see different prices for an item in the Store?
• How do I know an item is available?
• What browser does the officialcommunity.com Store work best in?

View all 6

Questions about placing your order 10

• What payment methods can I use to order from the officialcommunity.com Store?
• What currencies can I shop in at the officialcommunity.com Store?
• How much will it cost to ship my order?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 10

General Help 5

• How do I know that ordering through the Lara Fabian Boutique is safe?
• How accurate are the product descriptions in the Lara Fabian Boutique?
• How do I know if an item is available?
• Why do I see different prices for an item in the Lara Fabian Boutique?
• What is the Lara Fabian Boutique return policy?

Placing Your Order 10

• What browser does the Lara Fabian Boutique work best in?
• What payment methods can I use to order from the Lara Fabian Boutique?
• What currencies can I shop in at the Lara Fabian Boutique?
• What countries does the Lara Fabian Boutique ship to?
• Are there any taxes applied to my order?

View all 10

Troubleshooting 4

• Is it possible to make changes to my order after I've placed it?
• Why do I see multiple charges on my credit card?
• I didn't receive my order. What happened to it?
• How do I get technical support for the Lara Fabian Boutique?

Returns Policy 1

• Returns Policy

Questions about the Digital Downloads 6

• I downloaded my file but now can’t find it on my computer. What should I do?
• How do I download my file?
• How to I Extract a .zip File?
• How do I add my download to my media player?
• I downloaded my purchase and it doesn’t work. What do I do?

View all 6

GENERALE 6

• Ai-je besoin d'un abonnement Lara Fabian pour acheter à la Boutique?
• Comment puis-je savoir si commander à la Boutique Lara Fabian est sûr ?
• À quel point les descriptions des produits à la Boutique Lara Fabian sont-elles exactes ?
• Comment puis-je savoir si un article est disponible ?
• Pourquoi vois-je différents prix pour un même article à la Boutique Lara Fabian ?

View all 6

PLACEMENT DE COMMANDE 10

• Quel est le meilleur navigateur compatible avec la Boutique Lara Fabian ?
• Quels moyens de paiement puis-je utiliser pour commander à la Boutique Lara Fabian ?
• Avec quelles devises puis-je acheter à la Boutique Lara Fabian ?
• Dans quels pays la Boutique Lara Fabian livre-t-elle ?
• Des taxes s'appliquent-elles à ma commande ?

View all 10

DEPANNAGE 5

• Est-il possible de modifier ma commande après l'avoir placée ?
• Pourquoi vois-je plusieurs transactions sur ma carte de crédit?
• Je n'ai pas reçu ma commande. Que s'est-il passé?
• Comment puis-je obtenir un soutien technique pour la Boutique Lara Fabian ?
• Quelle est votre politique de retour?

Questions sur les téléchargements digitale 4

• J'ai téléchargé mon fichier, mais je ne le trouve plus sur mon ordinateur. Que devrais-je faire?
• Comment télécharger mon fichier?
• J'ai téléchargé mon achat et cela ne fonctionne pas. Que fais-je?
• Je n'ai pas reçu l'e-mail contenant mon lien de téléchargement numérique. Que fais-je?

Tickets 15

• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart. Why?
• Can I select my seats?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 15

General Store Support 4

• How do I know that ordering through the Dire Straits Store is safe?
• How accurate are the product descriptions in the Dire Straits Store?
• How do I know if an item is available?
• Why do I see different prices for an item in the Dire Straits Store?

Placing Your Order 9

• What payment methods can I use to order from the Dire Straits Store?
• What currencies can I shop in at the Dire Straits Store?
• What countries does the Dire Straits Store ship to?
• Are there any taxes applied to my order?
• Will customs charges be applied to my order?

View all 9

Troubleshooting 4

• Is it possible to make changes to my order after I've placed it?
• Why do I see multiple charges on my credit card?
• I didn't receive my order. What happened to it?
• How do I get technical support for the Dire Straits Store?

Returns Policy 1

• Returns Policy

Questions about BonnieRaitt.com Presales 9

• How do I buy tickets from BonnieRaitt.com? Do I need an account or password?
• Can I choose where my seats are?
• Do you offer accessible seating?
• How and when will I find out where my seats are?
• How will I get my tickets?

View all 9

Returns & More 3

• What is the Members Only Shop's return/refund policy?
• Can I return tickets I have purchased through BonnieRaitt.com?
• Can I exchange tickets I have purchased through BonnieRaitt.com for a different show?

Members Only Shop Help 11

• Do I need a BonnieRaitt.com membership to use the Members Only Shop?
• How accurate are the product descriptions in the Members Only Shop?
• Can I use the Members Only Shop on my mobile device?
• What payment methods can I use to order from the Members Only Shop?
• Which currencies can I shop in at the Members Only Shop?

View all 11