Official Community

Occasionally we may, at our own discretion, cancel an order. This cancellation may extend to orders placed from the same IP address, the same credit card an...

In the event that a show is cancelled, we will email you and issue you a refund for the cost of your tickets. The ticket service charge and transaction fee ...

If the show is postponed, or the date is changed: Your original tickets will be honored on the new show date. Should you be unable to attend the new date, w...

If you have questions about your ticket purchase, please contact us using one of the methods outlined in the Contact Us section.

You will receive an email with the complete details on your ticket package purchase including specific night of instructions, arrival time and entry informa...