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General Store Questions
How do I know that ordering through SarahMcLachlan.com is safe?
How accurate are the product descriptions on SarahMcLachlan.com?
Why do I see different prices for an item in the Store?
How do I know an item is available?
What browser does the SarahMcLachlan.com Store work best in?
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Questions About Placing Your Order
What payment methods can I use to order from the SarahMcLachlan.com Store?
What currencies can I shop in at the SarahMcLachlan.com Store?
How much will it cost to ship my order?
Are there any taxes applied to my order?
Will customs charges be applied to my order?
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Questions About Our Ticket Sales
How do I buy tickets from SarahMcLachlan.com? Do I need an account or password?
Do you offer accessible seating?
I see the tickets I want but there is no button allowing me to add them to my cart. Why?
Can I select my seats?
How and when will I find out where my seats are?
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I have already placed my order, but I want to make changes. Is that possible?
Why do I see multiple charges on my credit card?
I didn’t receive my order. What happened to it? What do I do?
What is the SarahMcLachlan.com Store return/refund policy?
Can I meet Sarah McLachlan?
Is Sarah McLachlan coming to my town?
I have written a song for Sarah McLachlan, how do I send it to her?
Can I send Sarah McLachlan a gift, song or other item in the mail?
Will Sarah McLachlan play my private function?
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