Troubleshooting

Is it possible to make changes to my order after I've placed it?
If you wish to make changes to your order, please open a new support ticket for assistance ASAP. Since we process orders soon after they are placed in order...
Mon, 1 Feb, 2021 at 11:39 AM
Why do I see multiple charges on my credit card?
When you make any purchase online, a pre-authorization check is done with your credit card company to ensure that your card is valid and has sufficient fund...
Mon, 1 Feb, 2021 at 11:40 AM
I didn't receive my order. What happened to it?
A shipment may have been returned to us as undelivered due to:    Incorrect Address  If the address provided during the order process is incorrect or out...
Mon, 1 Feb, 2021 at 11:42 AM
How do I get technical support for the Dire Straits Store?
Having trouble with the Dire Straits Store? Then email us to open a new support ticket and let us know, in as much detail as possible, what you are experien...
Mon, 1 Feb, 2021 at 11:44 AM