MarkKnopfler.com Fair Admission is a new premium service exclusive to Mark’s official website and is our serious attempt to minimize and hopefully eliminate MarkKnopfler.com as a source of ticket inventory for the secondary market. One of the additional benefits of Fair Admission is that it takes the stress out of traditional presales by slowing down the experience. Here's how it works:
The Fair Admission program is only available after the announcement of a new Mark Knopfler concert or tour. When Fair Admission is active a notification will be sent via the MarkKnopfler.com Newsletter. If you haven't already, you can sign up to receive that here. (Be sure to add lists@MarkKnopfler.com to your email client's Address Book or Safe Sender's list to be sure our messages arrive safely in your inbox.)
After notification, you will be able to create a Fair Admission account if you haven't done so already. If you are new to Fair Admission you will need to verify your account via email before being able to access the program. Once your account is verified you will be able to sign into Fair Admission and pre-register the show(s) and number of tickets you are interested in purchasing. During the pre-registration window you will be able to sign in and modify your selections at any time. Typically the pre-registration window lasts a day or two however, the specific dates will be detailed in the notification email.
After pre-registration closes you will no longer be able to modify your selections. Approximately 24-48 hours after the close of pre-registration we will sent an email to all those who signed up for Fair Admission. This email will contain one of two messages:
1. If we are able to accommodate your ticket request you will receive a link to a pre-loaded shopping basket containing your tickets for easy checkout. Typically the checkout window for successful pre-registrants to complete their order is between 24-72 hours but exact dates and times will be detailed in our specific email communication. During the checkout window order changes are not possible and you must either complete your ticket purchase or abandon your basket.
2. If we are unable to accommodate your ticket request this email will notify you of the same.
All remaining MarkKnopfler.com presale ticket inventory unclaimed at the end of pre-registration will be made available during traditional MarkKnopfler.com presales taking place following the close of the Fair Admission checkout window. Again, specific presale details will be communicated via email to the MarkKnopfler.com mailing list as required.
The provides you with an overview of the Fair Admission program. For additional answers to frequently asked questions continue to explore our Fair Admission FAQ.