Questions About Ticket Sales

How do I buy tickets from Do I need an account or password?
You must have a account in order to participate in our ticket presales. Create your free account here and then visit the VintageTrouble.c...
Thu, 20 Jul, 2017 at 12:15 PM
Do you offer accessible seating?
Because individual venues handle accessible seating in different ways, we don’t have a standard process for handling accessible seating requests. Sometimes ...
Thu, 10 Aug, 2017 at 12:01 PM
I see the tickets I want but there is no button allowing me to add them to my cart; why?
It is possible that the tickets you are viewing are not on sale yet or the tickets are sold out. The sale start time will be clearly listed on the product p...
Thu, 10 Aug, 2017 at 12:03 PM
Can I select my seats?
No. Ticket orders on are assigned on a first-come, first-served basis. This means that the best seats in the house are generally assigned...
Thu, 10 Aug, 2017 at 12:03 PM
How and when will I find out where my seats are?
The exact seat location will be sent to you via email within two-three weeks of your ticket purchase. Seats are assigned on a first-come, first-serve basis....
Thu, 10 Aug, 2017 at 12:03 PM
How will I get my tickets?
Tickets will either be mailed or will need to be picked up, usually on the day of the show, from the venue. How you will receive your tickets will be clearl...
Thu, 10 Aug, 2017 at 12:03 PM
I purchased tickets that were listed as “pick up.” What does this mean? Will I receive instructions on how to pick up my tickets?
This means that your tickets will need to be picked up in person at the venue. These tickets are to be picked up at the venue on THE DAY OF THE SHOW ONLY. Y...
Thu, 20 Jul, 2017 at 12:26 PM
When I purchased my tickets, the delivery method was listed as “mail” but I’m now told that the tickets are only available for pick up at the venue. Why?
There are several reasons why we might change from mailing the tickets to you to having you pick them up at the venue. The most common reason is that there...
Thu, 20 Jul, 2017 at 12:27 PM
Do I pay for the delivery of my tickets? covers all costs associated with delivering your tickets to you.
Thu, 20 Jul, 2017 at 12:29 PM
I didn’t receive the tickets I purchased through; what do I do?
If your tickets were supposed to be mailed and you have not received them two weeks prior to show date, please open a new support ticket for assistance and ...
Thu, 10 Aug, 2017 at 12:02 PM