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Fair Admission - Frequently Asked Questions

I’ve received my pre-loaded shopping basket email but have decided I want to change my selections. How do I do that?
Once the pre-registration window closes you are unable to update your ticket selections.
Mon, 21 Jan, 2019 at 12:45 PM
I’ve received my pre-loaded shopping basket email how long do I have to complete checkout?
Checkout windows often vary show to show. Check the email you received containing your basket link for your exact details.
Mon, 21 Jan, 2019 at 12:47 PM
I’ve received my pre-loaded shopping basket email but do not want to complete checkout. Will I be charged the fee?
No, you will only be charged upon successful purchase of your tickets. 
Fri, 19 Oct, 2018 at 10:02 AM
How are seats assigned?
In the interest of fairness, seats purchased through MarkKnopfler.com Fair Admission are assigned randomly. 
Fri, 19 Oct, 2018 at 10:02 AM
I’ve completed a ticket purchase. When will I know my exact seating locations?
Specific seating assignments will be emailed to you within 2-3 weeks of ticket purchase. 
Fri, 19 Oct, 2018 at 10:02 AM
I signed up using Fair Admission but did not receive the pre-loaded shopping basket email. What happened?
Check your Junk/SPAM folder before contacting us for additional assistance. To help ensure that our emails land safely in your inbox add fairadmission@Ma...
Mon, 21 Jan, 2019 at 12:52 PM
I've placed my order, will all my tickets be seated together?
Yes, all tickets placed within a single order will be seated together.
Fri, 26 Oct, 2018 at 11:33 AM
How is inventory allocated between Fair Admission and MarkKnopfler.com presales?
We work with management to get the best seats available for every show to be sold through MarkKnopfler.com. There is only one inventory for each show for Ma...
Mon, 21 Jan, 2019 at 12:56 PM