Fair Admission - Frequently Asked Questions

What is MarkKnopfler.com Fair Admission?
MarkKnopfler.com Fair Admission is a new premium service exclusive to Mark’s official website and is our serious attempt to minimize and hopefully elimin...
Mon, 21 Jan, 2019 at 1:29 PM
Is there a cost to use the service?
Yes, a 2.30 GBP/2.6 EUR/$3 USD/$4 CAD (currency based on location of venue) per ticket fee will be changed at checkout only if you are able to successfully p...
Mon, 22 Oct, 2018 at 4:39 AM
How long is the pre-registration window?
The length of the Fair Admission pre-registration window is typically 24-48 hours but can vary depending on the requirements of the shows(s). Specific de...
Mon, 21 Jan, 2019 at 12:34 PM
What happens if I am sent a pre-loaded shopping basket email but do not complete checkout before the end of pre-registration?
Although this means you will have missed out on pre-registration, you will still be able to participate in the regular MarkKnopfler.com presales starting at...
Mon, 21 Jan, 2019 at 1:35 PM
I’ve created an account, signed in but can’t make any selections. Help!
You need to verify your account by clicking the verification link emailed to the address you used to create your Fair Admission account. If you do not see t...
Fri, 19 Oct, 2018 at 9:59 AM
If I pre-register using MarkKnopfler.com Fair Admission, am I guaranteed tickets?
No. Unfortunately, due to our limited ticket inventory it is possible to pre-register for presales but not receive tickets. 
Fri, 19 Oct, 2018 at 9:59 AM
Am I required to use MarkKnopfler.com Fair Admission to get presale tickets?
No, you may participate in traditional MarkKnopfler.com presales, however, it is important to note that our presale inventory may be largely depleted or even...
Mon, 21 Jan, 2019 at 12:37 PM
What happened to regular MarkKnopfler.com presales?
The traditional MarkKnopfler.com presale program still exists, it simply follows the new Fair Admission pre-registration and checkout windows. However, it is...
Mon, 21 Jan, 2019 at 12:42 PM
I already have a MarkKnopfler.com account, will it work for Fair Admission pre-registration?
No. MarkKnopfler.com Fair Admission pre-registration is a brand-new service, requiring a completely new account which you will be prompted to create when...
Fri, 19 Oct, 2018 at 10:00 AM
Can I change my selections?
You may change, amend or update any of your Fair Admission pre-registration selections by signing into your account and re-visiting the selection page at any...
Mon, 21 Jan, 2019 at 12:45 PM