General Store Questions

What does the fox say?
Ring-ding-ding-ding-dingeringeding! Wa-pa-pa-pa-pa-pa-pow! Hatee-hatee-hatee-ho! Joff-tchoff-tchoff-tchoffo-tchoffo-tchoff! Jacha-chacha-chacha...
Fri, 30 May, 2014 at 1:15 PM
Do I need an Ylvis membership to use the Store?
No, a membership is not required to shop on store.Ylvis.com.
Fri, 30 May, 2014 at 1:15 PM
How do I know that ordering through store.Ylvis.com is safe?
We provide our customers with the most secure and reliable network services available. When you place an store.Ylvis.com order, your information is prot...
Fri, 30 May, 2014 at 1:15 PM
How accurate are the product descriptions on store.Ylvis.com?
store.Ylvis.com attempts to maintain product descriptions that are as accurate as possible. Product descriptions are created using information provided ...
Fri, 30 May, 2014 at 1:15 PM
How do I know if an item is available?
If an item is unavailable, it will be stated on its product page. Also stated will be the approximate time it takes for your order to be processed, gene...
Fri, 30 May, 2014 at 1:15 PM
Why do I see different prices for an item in the Store?
This could be happening because your browser or internet service provider (ISP) is caching Store pages, causing older prices to appear. The final price ...
Fri, 30 May, 2014 at 1:15 PM
What browser does the store.Ylvis.com Store work best in?
We recommend that you use the latest version of Chrome, Firefox or Internet Explorer in order to make purchases through our Store.
Fri, 30 May, 2014 at 1:15 PM
Can I use the store.Ylvis.com Store on my mobile device?
Because store.Ylvis.com is not 100% mobile compatible, we recommend that you do NOT try to complete your purchase using a mobile phone devices.
Fri, 30 May, 2014 at 1:15 PM
What payment methods can I use to order from the store.Ylvis.com Store?
store.Ylvis.com accepts Visa, MasterCard and American Express credit/debit cards.
Fri, 30 May, 2014 at 1:15 PM
What is the return/refund policy?
In order to keep our prices as low as possible, ALL SALES ARE FINAL! We are unable to exchange items or offer you a refund for any reason other than if the ...
Tue, 8 Mar, 2016 at 12:53 PM