Troubleshooting

Is it possible to make changes to my order after I’ve placed it?
If you wish to make changes to your order, please open a new support ticket for assistance right away. Since we process orders soon after they are placed in...
Tue, 23 Sep, 2014 at 12:24 PM
Why do I see multiple charges on my credit card?
When you make any purchase online, a pre-authorization check is done with your credit card company to ensure that your card is valid and has sufficient fund...
Tue, 23 Sep, 2014 at 12:26 PM
I didn’t receive my order. What happened to it?
A shipment may have been returned to us as undelivered due to: Incorrect Address If the address provided during the order process is incorrect or ...
Tue, 23 Sep, 2014 at 12:28 PM