Troubleshooting

Is it possible to make changes to my order after I’ve placed it?
If you wish to make changes to your order, please open a new support ticket for assistance ASAP. Since we process orders soon after they are placed in order...
Thu, 24 Apr, 2014 at 1:42 AM
Why do I see multiple charges on my credit card?
When you make any purchase online, a pre-authorization check is done with your credit card company to ensure that your card is valid and has sufficient fund...
Wed, 24 Sep, 2014 at 8:12 PM
I didn’t receive my order. What happened to it?
A shipment may have been returned to us as undelivered due to:  Incorrect Address: If the address provided during the order process is incorrect or ou...
Fri, 10 Oct, 2014 at 2:48 PM