After you have successfully submitted an order in the EltonJohn.com Shop, you will end up on a Confirmation page that contains an order number. You will also receive a confirmation email sent to the email address associated with your EltonJohn.com membership.If you do not receive this email, please check your email program’s junk (spam) folder. If it does not appear there, please open a new support ticket to confirm your order has been processed. EltonJohn.com reserves the right to cancel or limit your order at any point, including after the order confirmation has been issued. In the event we make a change to an order, we will notify you by contacting the email and/or billing address provided in the order.